Service Design Lead helping people build system thinking in the AI era.
AI
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Jun 12, 2026
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13 min read
How digital services are redefining the way we live, move, work, and belong.
May 15, 2026
9 min read
Why the value, structure, and operational role of service changes across different business and institutional models.
Apr 17, 2026
14 min read
Why value is shifting from interfaces to systems and what that means for your career.